FAQ
Do you accept insurance?
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Dr. Lisa V. Martin, PT, DPT is a licensed physical therapist. She is not an in-network provider with any insurance company and does not do any direct billing to the insurance companies. However, most insurance companies do have out-of-network coverage for physical therapy. You can contact your insurance company’s customer service and ask about your out-of-network coverage prior to your first visit. Lisa will provide you with an invoice detailing the PT service provided for each session and you are then able to file a claim for reimbursement with your insurance company or medical savings plan for out-of-network reimbursement. Please see the “Forms Section” for a reference guide on questions to ask your insurance carrier on out-of-network coverage.
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Wellness and preventative programs are not typically covered under physical therapy benefits but may be covered under preventative care coverage you have through your insurance company.
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Why did Lisa decide to switch to an out-of-network physical therapy practice?
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Lisa started to see a steady change in our health care system over the years, which resulted in the need to see more patients in the same amount of time. She became frustrated with not being able to dedicate as much one on one time with her patients. Lisa decided that she needed to make a change and find a way to get back to providing the valuable, one on one physical therapy service she initially set out to do, so she choose to open Core Dynamics Physical Therapy, PC. This has given her the opportunity to provide private, one on one treatment sessions with a focus on manual therapy in the convenience of the patient’s home or office.
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Do I need a script for Physical Therapy treatment or Wellness/Preventative Treatment?
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In NYS we have what is called Direct Access. Lisa is able to treat you in Physical Therapy for 30 days or 10 visits without a script from your physician. After that time, if continued treatment is necessary she will assist you with getting a new script to continue your care.
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You do not need a script in order to be treated for Wellness or Preventative Care as these are not considered physical therapy treatment sessions.
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How often do I need to attend Physical Therapy?
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In this type of setting, the one on one interaction will allow me the time to provide the needed manual therapy and exercises to retrain proper movement patterns for the whole body. In turn, this may result in needing fewer visits per week or less overall sessions compared to a tradition orthopedic clinic setting due to the one on one treatment sessions. Depending on the severity of the injury and consistency of home exercise completion, the patient will be seen 1-2x/wk for 6-8wks. The frequency and duration will be adjusted according to how the patient is progressing.
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Are you able to treat Medicare patients?
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Medicare has very strict guidelines as far as physical therapy benefits and treatment. Medicare does not cover out-of- network physical therapy services. Core Dynamics Physical Therapy, PC is able to accept Medicare patients under the Wellness/Preventative Programs. If you have more questions pertaining to Medicare please contact us at (716)913-0204.
What does it mean a “whole body approach”?
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A whole body approach is essential when evaluating, diagnosing, and treating a patient in order to successfully rehabilitate the injury and avoid reoccurrence of the injury. So that means that I will look beyond the patient’s primary area of injury and look to see if there is dysfunction coming from anywhere else. For example, you may be complaining of ankle pain but the real area of dysfunction is at your hip. If we don’t treat your hip then you will either not get rid of your hip pain or it will eventually return.
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Why did Lisa decide to provide PT in the patient's home or office?
As a working Mom of three young children, she understands how hard it is to keep up with the usual day to day activities in our lives and appreciates how valuable your time is. Lisa wanted to provide a convenience to her patients by coming to them and working around their busy schedules.
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What is your cancellation policy?
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It is requested that you provide 24 hrs notice if you need to cancel an appointment. If you are not able to cancel the appointment within 24 hrs then we will try to reschedule that visit within the same work week to avoid the cancellation fee. If you do not follow these guidelines you are subject to a $60 cancellation fee. We will take special circumstances into consideration.